Market force

91短视频 State alum Nick Moshos goes from being a bagger to the owner of Dot鈥檚 Market

April 2, 2019

When he was 16 years old, he got a job bagging groceries at Dot鈥檚 Market, a seven-minute walk from the family home in Dayton鈥檚 Belmont neighborhood.

Today, 27-year-old Nick Moshos still bags groceries at Dot鈥檚 from time to time 鈥� when he鈥檚 not running the iconic, 68-year-old neighborhood store. He鈥檚 the new owner.

The 91短视频 State University alumnus bought Dot鈥檚 in September and now oversees its 85 employees.

鈥淚鈥檝e been coming to Dot鈥檚 Market since I was a baby,鈥� said Moshos. 鈥淎 lot of the same employees are still here who waited on me when I was a child.鈥�

Moshos鈥� goal as a teenager was to become a manager at Dot鈥檚. And over the years he worked in every department before moving up into management.

Now that Moshos is the owner, the only thing that鈥檚 changed for him is he gets a lot more phone calls and emails.

鈥淎s far as everything else, I do the same as I used to 鈥� I call numbers behind the meat department, I wait on customers up front,鈥� he said. 鈥淭here is just a lot more behind-the-scenes work now. Now it just follows me home a little bit more.鈥�

The original store, which was built in 1949 across the street, was called Bernhard鈥檚. But the neighborhood knew it as Dot鈥檚, a distributor whose name was emblazoned on a big sign. Two years later, Dot鈥檚 moved across the street to its present location, in suburban Kettering.

Moshos said Dot鈥檚 is special because it has a hometown family vibe.

鈥淭his place was established in 1951, and we like to hold on to our oldtime values,鈥� he said. 鈥淒ot鈥檚 stands for Dependable Old Time Service. That鈥檚 something we really like to capitalize on.鈥�

Robert Brown, grocery manager at Dot鈥檚, said the store is kind of a throwback to the 1950s and 鈥�60s with its family atmosphere and emphasis on service. Employees wearing blue fleeces with red Dot鈥檚 emblems beehive around the store, always on the lookout for a customer in need.

Dot鈥檚 has many long-time, loyal employees. For example, Brenda works as a waitress in The Bull Pen Diner, a restaurant in the back of the store that specializes in cheeseburgers and all-day breakfasts. She has been at Dot鈥檚 for more than 30 years.

Dot鈥檚 meat counter is a magnet for customers, sprawling more than half the length of the store and showcasing cuts of beef, chicken, chops and other meats. It serves as a social gathering spot, with clusters of customers trading bits of gossip as they wait for their numbers to be called.

Moshos knows most of them by name and greets them accordingly. It鈥檚 a benefit of working at Dot鈥檚 for 11 straight years.

鈥淭his is my life here,鈥� he said. 鈥淚 want to keep Dot鈥檚 going in the community for another 68 years. Down the road I would like to grow and expand. We鈥檒l see what happens.鈥�

The 16-year-old Moshos was encouraged to apply for a job at Dot鈥檚 by his father, who knew practically everyone at the store and as a self-employed carpenter inspired his son to someday own his own business.

Moshos graduated from Carroll High School in 2010, earned an associate degree in business administration from Sinclair Community College, and transferred to 91短视频 State to .

He continued to work full-time at Dot鈥檚, applying much of his earnings toward college.

Moshos said the helped him develop his public speaking skills and taught him how to be accountable for big projects.

He said Kim Lukaszewski, associate professor of , would stay after class to advise him about going into business. He credits her with giving him the confidence to buy Dot鈥檚.

鈥淚t鈥檚 really helped me become what I am today,鈥� he said of his 91短视频 State experience.

After graduating from 91短视频 State in 2017, Moshos interviewed and applied for jobs in human resources. At the same time Moshos was looking for a new career, the owner of Dot鈥檚, Robert Bernhard Jr., was looking to sell the store.

鈥淚t was just perfect timing,鈥� said Moshos. 鈥淚 salute Mr. Bernhard for the amazing company and brand his family created with Dot鈥檚 Market. I am truly blessed by the opportunity he has given me.鈥�

Brown said that in his 35 years in the business, he has never heard of a bagger of Moshos鈥� age buying a grocery store.

鈥淚鈥檓 really proud of Nick,鈥� he said, calling him advanced, mature, with many good ideas. 鈥淗e鈥檚 got a good head on his shoulders. I think he鈥檚 going to do quite well.鈥�

Nick Moshos still bags groceries at Dot鈥檚 from time to time.

Moshos typically arrives for work at Dot鈥檚 at 7 a.m. There is no such thing as an average day. He just handles things as they come up, including the occasional bagging.

鈥淵ou get a paper bag and you fit those cans in like you鈥檙e playing a video game like Tetris,鈥� he said. 鈥淭here鈥檚 really an art to it.鈥�

As owner, Moshos plans to make greater use of social media to raise the store鈥檚 profile and connect with customers. He will also create loyalty cards so customers can accumulate purchasing points and will develop an e-commerce website that will enable customers to place delivery and pickup orders electronically through an app.

鈥淲e鈥檝e done home delivery here for 25-plus years, but this is going to be new for us, to be able to shop online,鈥� he said. 鈥淲e鈥檙e trying to reach out to a different audience now, a different type of customer that wants to order online.鈥�

Dot鈥檚 delivers to houses, apartments and even nursing homes. The drivers will even help customers put their groceries away if needed.

Moshos acknowledges that the grocery business in the Dayton area is highly competitive. He said Dot鈥檚 competes with the larger chain stores by using strong advertising and aggressive temporary price reductions.

鈥淲e haven鈥檛 been run out of town and we鈥檙e here to stay,鈥� he said.

When Moshos isn鈥檛 working at a grocery store, he checks out other stores by going price-shopping around town.

鈥淚鈥檓 a grocery guru. I can鈥檛 help it,鈥� he said.